Privacy Policy

Introduction

Axora Infotech ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, applications, products, and services, including integrations with third-party platforms such as Meta (Facebook, WhatsApp, Instagram) APIs.

Information We Collect

• Personal information such as name, email address, phone number, and company details when you contact us or use our services.
• Technical data including IP address, device information, browser type, and usage logs.
• Data accessed via Meta / WhatsApp APIs strictly as required to provide automation, messaging, and integration services with user consent.

How We Use Your Information

• To provide and operate our digital products and services.
• To enable integrations with messaging and automation platforms.
• To improve performance, reliability, and user experience.
• To communicate with clients and provide technical support.
• For security, compliance, and fraud prevention.

Data Sharing & Disclosure

We do not sell personal data. Information may be shared with trusted service providers (such as hosting or infrastructure partners) or where required by law or platform policies, including Meta platform requirements.

Data Retention

We retain personal and platform-related data only as long as necessary to fulfill service obligations, comply with legal requirements, and support ongoing client relationships. Users may request deletion of their data at any time.

Data Security

We use industry-standard security practices including access controls, encryption, and secure infrastructure. While we take strong measures to protect data, no system can be guaranteed to be 100% secure.

Cookies & Tracking

We may use cookies and similar technologies to improve site functionality and analyze usage. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or request deletion of your personal data. For any privacy-related requests, contact us at support@axorainfotech.com.

Third-Party Platforms

Our services integrate with third-party platforms such as WhatsApp and Meta services. Your use of those platforms is governed by their respective privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

Axora Infotech
Email: info@axorainfotech.com
Website: https://axorainfotech.com